Preblocks Privacy Policy

Learn how Preblocks protects your data. We collect minimal information for secure access and never sell your personal data. Your privacy is our priority.

1. Introduction

Preblocks (preblocks.com, “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or purchase our Products.

2. Information Collection

We collect information to provide and improve our services, process transactions, and communicate with you.

2.1. Information You Provide Directly

This includes personal and transactional information you voluntarily provide, such as:

• Account Data: Name, email address, password (hashed) when you create an account.
• Transaction Data: Payment confirmation details, purchase history. Note: We use third-party payment processors like Creem; we do not store full payment card details.
• Communication Data: Information you provide when contacting us via email (contact@preblocks.com) or support forms.

2.2 Information Collected by Third Parties

When you complete a purchase, your payment information is collected and processed directly by our third-party payment service providers, such as Creem. They collect and process your payment card details in accordance with their own privacy policies. We receive limited information about your payment (e.g., payment confirmation, type of card used).

3. Information Automatically Collected and Provided by Third Parties

We use technologies to automatically collect certain non-personal information about your device and browsing activity:

• Usage Data: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URL.
• Analytics: We use:
  • Google Analytics: To understand website traffic and user behavior.
  • Microsoft Clarity: To capture how you use and interact with our website through heatmaps and session recordings.
  • Umami: To track basic usage metrics.

3. Information Usage

3.1. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our website and Products.
• Transaction Processing: To process your purchases and deliver the Products you have bought.
• Communication: To respond to your inquiries and send you service-related notifications.
• Marketing: To send you promotional materials, subject to your consent.
• Security: To detect, prevent, and address technical issues and fraudulent activities.

3. How Third Parties Use Your Information

The third-party payment processors (Creem and others) use your payment data to complete your purchase transaction. Analytics providers (Google Analytics, Microsoft Clarity, Umami) use collected usage data to provide us with reports on website activity, helping us optimize the user experience.

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors and service providers, such as payment processors (Creem), hosting providers, and analytics services, who perform functions on our behalf.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business.

5. Information Security

We implement reasonable security measures, including administrative, technical, and physical safeguards, to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, update, or request deletion of your data. You can also opt-out of our email marketing communications at any time by clicking the “unsubscribe” link in any marketing email you receive from us. To exercise other data rights, please contact us at contact@preblocks.com.

7. Cookies and Local Storage

We use “cookies” and similar technologies (like local storage) to collect information and track your activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Cross-Border Data Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our service, you consent to this transfer.

9. Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@preblocks.com.